Dear PAA families:
As we continue to try to meet the needs of our patients, we want to provide you with more information. In our office in the first two weeks of March we had very large numbers of influenza (particularly influenza B). The positive flu cases in the last two weeks have become almost non-existent. Therefore, if you or anyone in your family, are experiencing flu-like symptoms with fever, cough, body aches, and chills then assume this is Covid-19 and self-isolate the ENTIRE family per CDC guidelines until you can speak to us. If this is happening in your household, call us for an e-visit and we can walk you through this anxiety-producing experience and help you decide when to seek care in person.
For the vast majority of our patients, you are healthy at home and we encourage you to keep your family at home. These next two weeks are crucial for our community and we advise against play dates or get-togethers (even if they are small) with other families. In the world of virology, this is how viruses die. When the weather is nice outside, please refrain from having your children play basketball or any sports with other children. As extreme as this advice may seem, this is the only way to continue to keep the majority of our families healthy.
Finally, it is predicted that the tree pollen count will increase in Kentucky in the next few days. Now is the time to restart daily antihistamines if you have not done so already. In mild cases of Covid-19, you may only experience cough and nasal discharge, so eliminating allergies as a cause of these symptoms will be helpful.
This is a challenging journey for all of us but the physicians at PAA plan to be here for our families and help you through this. We love each of you and hope you will stay safe and healthy.
Sunday, March 15th, 2020
Hello PAA patients & families,
We want you to know that we continue to closely monitor the COVID-19 pandemic. We follow the CDC recommendations for how we handle screening our patients for possible COVID-19. As of today, the recommendations have not changed, so we are doing the following:
- If you call our practice and the patient has a cough, fever and/or shortness of breath…
- We will ask you if you have traveled outside of the U.S. We will also ask you if you have been exposed to someone diagnosed with COVID-19 (exposed means you were within 6 feet of the diagnosed patient for 10 minutes or longer).
- If the answers to both questions are no, then we will schedule you an appt in our office.
- If you answer yes to either question, we will have a nurse call you back and they will review the CDC screening form with you. After we gather the appropriate information, we contact the health dept, send over the information and then they contact you regarding possible testing.
- We are not testing in our office, but want to direct you to the appropriate avenues for your healthcare if you do meet the criteria.
For patients coming into the office:
- While we still agree with the CDC, your risk of exposure is low, we want to do our part regarding social distancing.
- Starting this week, we will do our best to see the majority of our well visits in the morning and offer mainly sick visits in the afternoon.
- We are still seeing a high number of cases of influenza, strep and other illnesses that may require treatment. It is important to seek care if your child is sick.
- In the afternoon (when we are primarily seeing sick visits), we will divide our waiting room into ‘fever & cough sick side’ and ‘all other illnesses’ on the other side.
- We continue to clean our waiting room every hour as well as our hard surfaces, door handles, etc, as well as deep cleaning every evening.
- We are leaving our doors at entrance into the building and entrance into our waiting room open to allow more fresh air.
- We continue to ask you to limit the number of family members coming to the office for visits.
- Please cover your cough or wear a mask if you are ill. Unfortunately, we are not able to provide patients with masks at this time due to a national shortage.
- Use proper hand-washing technique.
For patients wanting an alternative to coming into the office:
- We will offer e-visits (telemedicine visits) upon request for the following: ADD/ADHD rechecks, Med rechecks, rashes, conjunctivitis (pink eye), lice, Hand Foot Mouth, acne and feeding questions.
- We will have limited availability for these appointments and may not be able to offer them for every physician, every day.
- While we have been working on implementing e-visits for some time, this situation has forced us along. This process is still very new for us so please be patient.
- You will be required to pay your co-payment over the phone when you schedule the appointment.
- You will need access to an ipad, computer or laptop with camera and microphone capabilities. These cannot be done via cell phone.
- We are not able to offer e-visits for all patients, as most illnesses require you to see a physician. If your child has symptoms other than those listed above, you will be asked to come into the office.
- It is still very important for us to see your child for their well visit, which we are unable to do via telemedicine.
The safety and well-being of our patients is very important to us. While we are taking many steps in our office to offer social distancing and reduce exposure to germs, we encourage you to do some things at home as well. While school is out for several weeks, consider doing outdoor activities rather than indoor recreational activities. This will help to limit your family’s exposure to unnecessary germs.
Pediatric & Adolescent Associates, PSC
Wednesday, March 11, 2020
Hello PAA Patients & Families,
We want you to know that we are constantly monitoring the COVID-19 health situation and are always concerned about the health of our patients. We are continuing to see patients in our offices, as normal, and agree with the CDC that risk is still low. However, we are trying to decrease the spread of germs by sanitizing the waiting room frequently throughout the day, getting patients back to an exam room as quickly as possible and removing items such as our sucker baskets out of the reach of children. Our facilities have always been cleaned thoroughly each evening and we will continue to do so with extra caution. There are also some things you can do to minimize exposure to germs while in our office:
* Limit the number of family members attending doctor’s appointments
* Cover your cough
* Use proper hand-washing technique
* Distance yourself from others in waiting rooms
* If you would like to wear a mask, please bring one with you as we have limited supply (which are currently reserved for staff)
We are not currently testing for COVID-19 in our office and are unaware of any positive cases affecting our patient population. We are asking patients who are concerned about their symptoms and exposure to COVID-19, to call our office and speak with a nurse. We will help direct you to the appropriate facility for testing if you meet the criteria.
Thank you for allowing us to care for your family!